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Challenge: 

Create a concise creative brief that will be used to inspire great creative work. My team and I decided to develop a strategy to increase sales for McDonald's Dollar Menu offerings. 

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Business Problem:

The fast-food market has a reputation to be low quality and unbeneficial to overall health, especially low-priced items. As a market leader, McDonald's wants to increase sales for its Dollar Menu items.

 

Methods:

  • Qualitative Research: We conducted 10 in-depth interviews with our target audience - Millennials. Our goals were to find out how our subjects purchase fast food, what their opinions are about different fast food brands, and the patterns of fast food advertisements & their influence on purchasing behaviors, if any.

  • Quantitative Research: We fielded a 20-question survey via Zoho Survey to assess Millennials’ preferences and attitudes toward fast food, garnering 35+ unique responses.

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Key Insights:

  • Millennials value convenience & good customer service.

  • Touch-screen ordering systems are favored amongst Millennials.

  • Implementing the idea of “craving” into McDonald’s messaging could help make McDonald's a top-of-mind choice.

  • Late night (after 9pm) is a daypart that has room for growth.

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Strategy:

Position McDonald's Dollar Menu as to go-to late-night meal or snack.

-- data analysis --

-- creative brief --

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